Questions about your application, documents, or a deal in progress? We're here to help — fast.
Support is active — Monday through Friday, 9am – 6pm ET. We typically respond to all inquiries within one business day.
Send us a message and a Mondra Capital advisor will respond within one business day — often much sooner.
If you haven't applied yet, or need to submit additional information for an existing application, use our secure form.
Go to ApplicationFind answers to common questions in our FAQ, document checklist, and MTD bank statement guide.
Browse the FAQQuestions about where your application stands, next steps, or what documents are still needed.
Help pulling your MTD statement, sending bank statements, or understanding what documents are required.
Understanding a financing offer, factor rates, weekly payments, payback amounts, or comparing options.
When to expect funding, how fast different products close, and what happens after you accept an offer.
Questions about building business credit, PAYDEX scores, and working with D&B, Experian, or Equifax.
See exactly what documents are needed by product type to prepare your application package.
Our team reviews applications and reaches out within one business day. In many cases, we follow up the same day. You'll receive an email or call from a Mondra Capital advisor with next steps and any needed documents.
First, check your spam/junk folder — our emails occasionally land there. If it's been more than one business day, reach out directly at info@mondracapital.com or use the message button above. Please include the name and email you applied with so we can locate your file quickly.
Requirements vary by product, but most business financing applications need 3–6 months of business bank statements, a completed application, and basic business information. See our Application Checklist for a full breakdown by product type. Your advisor will provide a specific list for your situation.
Your assigned advisor will send you a secure link or email address for document submission. Do not send sensitive financial documents through unsecured channels. If you haven't received instructions, email us at info@mondracapital.com and we'll set up a secure submission method. Need help pulling your statements? See our MTD Bank Statement Guide.
Yes — our initial application gives you a preliminary picture of your options with no document upload required. Once you want to move forward with a specific product, we'll request supporting documents to get a formal approval from a lender.
Your advisor will walk you through all available offers and there's never any pressure to accept. When you're ready to proceed, your advisor will guide you through the acceptance and closing steps. To decline, simply let your advisor know — no paperwork or fees required.
No. We use a soft credit inquiry during the initial review — this does not impact your credit score. A hard pull only occurs when you move forward with a specific lender and program, and we always notify you before that happens.
Fill out the form below and a Mondra Capital advisor will respond within one business day.
Thanks for reaching out. A Mondra Capital advisor will be in touch within one business day.
We typically respond within one business day.
Thanks for reaching out. A Mondra Capital advisor will be in touch within one business day.